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4EventDay App User Guide

R
Written by Russ Oster
Updated over 2 years ago

Logging In

Open the Grassroots Unwired app to begin. 

Enter your provided credentials and tap Login.

The device will take a moment to download the participant list. Once complete, you'll be ready to check in and register participants, or collect donations and sell merchandise.

Note: phones can only be used for check ins, tablets can be used for check ins, registrations, donations, and merchandise sales. Barcode scanning for check in is phone only.

Check Ins

To get started with a check in, if you're on a phone, you can search for a participant's name, or you can tap the barcode icon to scan their confirmation barcode they received via email. If you're on a tablet, you can also browse the team list to view the participants for a team and check them in there.

After finding your participant, you can either check them in, or uncheck them in if desired. This window will also display their event type, shirt size, and team name. If you check them in, you will be asked to confirm the bib number they are handed. 

The app will verify that the bib number is in the correct range for the race type (timed vs untimed) and will also verify that bib number has not been used for another participant already. Once the bib number is validated, the participant will be checked in, and you can move on to the next one.

Registration

To register a participant, you'll first need to choose a team. If the participant is not a member of a team, choose the #INDIVIDUALS ONLY team. You can search the team list as well to find a team.

Once in the team you'd like to use, tap New Registration to begin the registration process. The app will walk you through the registration survey where you'll collect the participant's information and answer a few questions. You'll also be asked if you want to register additional participants in the same checkout, in case one person wants to pay for several, for example a group or family all registering together.

At checkout, you'll be asked the payment type. You can also collect an additional contribution here. Cash and check will end the survey by confirming the amount of money you're collecting, along with check number if applicable. 

A credit card payment will bring you to the credit card payment screen, where you'll swipe a card. Ensure the screen says Waiting For CardSwipe. If it doesn't, reinsert the swiper and tap Reset Swipe.

After a successful swipe, you'll see Swipe Received and you can tap Next to finish payment.

Collection Donations

A donation can be collected on behalf of an individual participant, or just a general donation. To collect for an individual, tap Donate next to their name in the Alpha List or from the team view. To collect a general donation, tap New Donation at the top right.

The donation process will ask for the donator's information, how much they'd like to donate, whether or not they want the donation to be anonymous, and if the donation is in recognition of somebody. After that the checkout process will be the same as a registration.

Selling merchandise

To sell merchandise, tap the Shop button at the top of the alpha list or team list, or from within a team.

You'll then be taken through the checkout process where you'll select the quantity of merchandise being sold, and choose a payment method. From here checking out will follow the same process as a registration. 

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